When Amazon Web Services experienced a five-hour service disruption on Feb. 28, many cloud customers and websites were knocked offline, making it impossible for employees and customers to connect.
For businesses, that can be a huge problem which can affect their bottom lines in big ways. For AWS customers, the outage lasted about five hours and was caused by an AWS technician who made a simple spelling mistake in entering a line of code while performing maintenance, according to a post on the AWS web page. The command removed more servers from operations than intended during the procedure, causing the outage. It was a mistake that can be easy to enter, but its implications were serious for customers.